Terms & Conditions

Terms & Conditions

GENERAL - INFORMATION ABOUT THE COMPANY'S WEBSITE, IOANNIS GRAKIOTIS & CO OE (www.Grekiotis.gr)

INTRODUCTION

The website www.Grekiotis.gr is an e-commerce page accessible via the internet and includes the online store of the company under the name "IOANNIS GRAKIOTIS & CO OE", hereinafter referred to as "Company », Which is based in Patras, N.E.O. Patron - Athens 77, with TIN 999892587, Δ.Ο.Υ. Α ΠΑΤΡΩΝ, legally represented. The e-shop of the Company enables both its customers and all internet users to be informed immediately about the products offered by the Company for retail sale (perfumes, cosmetics and accessories), as well as to make their purchases electronically.

The use of the electronic pages and services of the Company's website by the visitor / user presupposes his unconditional agreement with the terms of use included below, which apply to the entire content of its website. The visitor / user must read them carefully before using the services of the website and if he does not agree he should not use their services and content. In any case, the continued use of the above website even after any (any) changes, means the unconditional acceptance of these terms by the visitor / user.

The Company reserves the right at any time and without notice to revise, amend or repeal these Terms unilaterally, in its sole discretion, of course updating this text for any other changes or additions. It also reserves the right to introduce more specific terms of use, which are considered as a whole with these general terms of use. The Company is not responsible for violation of these Terms due to reasons of force majeure, such as earthquakes, fires, floods, extreme weather events, strikes, technical problems, etc.

Each visitor / user uses this website at their own risk, and its content can in no way be construed as providing direct or indirect advice or prompting visitors / users to take any action act.

The use of this website must be for legal purposes only and in a way that does not impede its use by third parties. The visitor / user is obliged to use it in accordance with the law, good manners and these Terms.

1. TERMS OF USE
These terms of use determine how to use the Company's service. The use of the electronic pages and services of the Company's website by the visitor / user presupposes the unconditional agreement and acceptance with the terms stated in it, as they apply from now on (hereinafter "Terms"). If a user does not agree with these terms of use, then he must not use the Company's website and leave its page.

For transactions on the Company's website, it is required either the registration of the user with the completion of the electronic registration application or as a visitor without creating an account. The user declares that his information is accurate and true and accepts that the Company, in case it finds that the true information has not been declared, has the right to cancel the user's registration and to refuse the sale of any product.

When registering on the Company's website, the user sets and submits his personal passwords, ie his personal username, and his personal password based on the instructions. provided to him in order for the codes to be valid and acceptable. Upon completion of the registration, the visitor / user automatically acquires the possibility of online purchases from the Company's website. These codes are strictly personal to each visitor / user and should not be disclosed to any third party. The use of the registration service by the users implies the provision of their consent to the Company for the processing of their data in the context of the provision of the service.

Users are responsible for all transactions carried out with the Personal Passwords and are obliged to immediately notify the Company of any unauthorized use that may be made with them and of any (even possible) breach of security. . The Company states that it considers users' information confidential and does not disclose it to third parties for commercial or other purposes.

Users can contact the company via the number 2610 438881 or by sending an e-mail to Grekiotis@gmail.com Through the above communication methods the user can also confirm the personal data he holds the Company in its information systems, to request their correction, change or deletion. In case the user wishes to be deleted from the database kept by the Company, he must send a deletion statement from the information system of the company. In the opposite case, ie where the Company does not receive a statement from the user for deletion from its information system, it reserves the right to retain the user's personal data in the context of providing the service and sending promotional messages.

The user expressly and unreservedly states, agrees and accepts that:
a. is solely responsible and accountable for the e-mail address (e-mail) which he declares during his registration (which he declares to be real, true and under his complete and exclusive control),

b. The Company is not responsible for any damage to the user from any third party access to his e-mail or illegal use of Personal Passwords by third parties, due to their leakage or for any other reason and reserves the right to request compensation from the user, in case who has suffered any kind of damage from the arbitrary or illegal use of the Personal Passwords. The Company also reserves the right to request further information / supporting documents from the user to confirm that he is the legal holder of the e-mail address declared by him or has permission to use it from its legal holder. In case the user refuses to send the required data / supporting documents or the Company finds that the user is not the legal owner of the e-mail address, or in case of violation of the Terms of Use, the Company is entitled at any time to terminate the access, to refuse any current or future use of its website and reserves the right to delete the user from its website.

2. PRODUCTS - AVAILABILITY - FEATURES

The products available for sale, their characteristics, prices and stock, are available at "www.Grekiotis.gr". Users / visitors can search for more information about each product by clicking on the product icon.

The Company regarding the information of the products presented on its website and their availability is subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or due to interruptions of the websites or due to force majeure or through the fault of third parties (such as supplier information), etc.

It is particularly pointed out that the Company is not responsible for defective products, untrue or inaccurate information concerning the goods of third parties (suppliers) which are sold or offered through its website. The relevant responsibility lies solely with the third party suppliers. The addresses of the suppliers are at the disposal of the customers in case they are not mentioned on the packaging of the products.

3. LIMITATION OF THE COMPANY'S LIABILITY

Visitors / users who do not trust this site are requested not to visit or use this website or the services offered through it. Users / visitors are also required to use anti-virus software or other malicious programs and components.

The Company is not liable to visitors / users for damages that may arise from the execution or not of their order.

The Company declares that it pays the utmost care to inform its customers in a timely manner about the availability or not of third party products and goods, but does not bear any responsibility for their availability.

The Company provides its available products and goods through its website "exactly as they are and are located". The Company is not responsible and is not liable for any errors in features, photos and product prices listed on its website and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / or price of a product. If, due to an error, the normal retail price of a product is higher than the price stated on the product page, the Company has the right to cancel the specific order and then notify the buyer of the cancellation. In no case is the online store of the Company liable for any claims of civil and / or criminal nature, nor for any damage (positive or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, missing profits, financial satisfaction, etc.) from visitors of the website or third parties for reasons related to the operation or not and / or the use of the website and / or inability to provide information available by it and / or from any unauthorized interventions third parties in products and / or information available through it.

The Company is not responsible for malfunctions that may occur in the logistical infrastructure of the user (indicative: computer or telephone, etc.).

The Company is not responsible for any kind of guarantee, express or implied, regarding the integrity, relevance, accuracy, non-infringement, availability, reliability and completeness of the information, products, of the accessories and services that appear on the website, but also not about the suitability of the application designed by the visitor.

Any visitor claim against the Company must be made within 14 days of the appearance of the object of the claim. The Company does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its visitors / users. Any direct, consequential, incidental, indirect or consequential damages arising from access to, or use of, this website, do not create liability for the Company, its executives, employees or associates. The Company bears absolutely no responsibility for damage or injury, or infection by cyber viruses or other malicious programs, on the computer or other electronic medium used by a user / visitor to access this website, nor is it responsible for any damage is related to inability to execute, error, omission, interruption, defect, operation or transmission delay or system line drop, etc.

4. USER RESPONSIBILITY

Users must not mislead anyone as to the origin of the content of www.Grekiotis.gr, to damage in any way the reputation of the Company or third parties, to endanger its security the Company’s website, or to prevent any user from accessing the Company’s website. In any case of use illegal or contrary to these Terms, as applicable, the users are obliged to compensate the Company for any positive and negative damage.

Users are required to comply with all relevant Greek, European and International laws and regulations, including indicative and non-restrictive laws relating to the protection of intellectual property, protection of personal data, protection of competition, etc. Users must also make use of this website and the services offered through it in accordance with good manners and these Terms.

As far as it is possible to use this website on the wider internet, this should be done in accordance with the terms of the "Internet Code of Conduct", and the use of practices contrary to this code is prohibited. explicitly.

5. AVAILABILITY

The Company:
α. makes reasonable efforts for the maintenance and availability of its e-shop,
β. guarantees timely informing of final consumers about the unavailability of its products,
γ. reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any other reason without prior notice. The operation of this website may also be suspended or suspended for reasons beyond the control or will of the Company,
d. has no responsibility for acts or omissions of third parties and in particular unauthorized interventions of third parties in products and / or services and / or information available through it,
ε. is not responsible for technical problems that may arise to users, through its online store, when they attempt to access the website and during it, with the operation, compatibility of their own infrastructure with the use of the website.

6. REQUIREMENTS FOR USE OF THE SERVICE - MINORS

The service is only available to people aged 18 and over.
The parents or legal guardians of the minors are solely responsible for the protection of the minors and the company bears no responsibility for any use of its websites by minors without the knowledge of their parents. Parents should be aware that any other information or information provided voluntarily by minors or others, in the form of e-mails, or in any other way, may be used by third parties to send unsolicited e-mails. must be taken by minors. In these cases, the company bears no responsibility in this regard.

The company urges all parents to inform their minor children about the safe and responsible use of the Internet, in particular regarding the submission of personal data or information through it.

7. SECURITY

I Etaireía anagnorízei ti simasía tou thématos tis asfáleias ton Prosopikón sas dedoménon kathós kai ton ilektronikón sas synallagón kai gia na diasfalísei óti oi prosopikés pliroforíes ton episkeptón/christón tis eínai asfaleís, enimerónei taktiká tous ypallílous tis schetiká me tis katefthyntíries odigíes diatírisis tou aporrítou kai tis asfáleias kai efarmózei afstirá métra diasfálisis gia tin prostasía tou aporrítou se endoetairikó epípedo.

I Etaireía échei yiothetísei techniká kai organotiká métra gia ti nómimi syllogí, epexergasía kai apotelesmatikí prostasía ton dedoménon ton christón apó opoiadípote mi epitrepómeni prósvasi í apokálypsi, apóleia í kakí chrísi kai allagí í katastrofí kai échei lávei óla ta évloga métra óste na gínetai chrísi tous móno sto métro pou aftó krínetai anankaío sto plaísio ton parechómenon ypiresión. Oi diadikasíes kai ta métra asfaleías pou akoloutheí kai efarmózei i Etaireía veltiónontai synechós prokeiménou na eínai sýnchrona kai na akolouthoún tis technologikés exelíxeis. Óles oi pliroforíes, oi opoíes schetízontai me ta prosopiká stoicheía ton christón/pelatón kathós kai tis synallagés tous eínai asfaleís kai apórrites. I asfáleia tou ilektronikoú katastímatos tis Etaireías epitynchánetai me tis akólouthes methódous:

ANAGNORISI CHRISTI

Oi kodikoí pou chrisimopoioúntai gia tin anagnórisi tou chrísti eínai o kodikós eisódou (username) kai o prosopikós mystikós kodikós asfaleías (password), oi opoíoi káthe forá pou katachoroúntai paréchoun prósvasi me apólyti asfáleia sta prosopiká stoicheía. Sta stoicheía aftá échoun prósvasi monácha oi chrístes tis ypiresías, oi opoíoi eínai apokleistiká ypéfthynoi gia ti diatírisi tis mystikótitas kai apókrypsis apó tríta prósopa. I Etaireía synistá gia lógous asfaleías, tin allagí tou mystikoú kodikoú asfaleías (password) se taktá chroniká diastímata kathós kai tin apofygí chrísis ton ídion kai éfkola anichnéfsimon kodikón (p.ch. imerominía génnisis). Epísis, i Etaireía proteínei ti chrisimopoíisi óchi móno grammáton kai arithmón allá kai symvólon gia ti dimiourgía ischyroú password.

PARANGELIES

I diathesimótita kai oi tychón prosforés proïónton í emporevmáton pou emfanízontai ston istótopo tis Etaireías, ischýoun pántote méchri exantlíseos ton apothemáton. Ta proïónta eínai symvatá me tin ischýousa ellinikí nomothesía perí kallyntikón kai ton Evropaïkó Kanonismó Kallyntikón.

I Etaireía den boreí na engyitheí óti óles oi pliroforíes pou anagráfontai sti syskevasía ton proïónton échoun metafrasteí se óles tis epísimes glósses tis Evropaïkís Énosis. Paróla aftá, aftés oi pliroforíes eínai diathésimes sta elliniká kai/í sta angliká. Gia káthe próvlima schetiká me to proïón kathós kai gia káthe pliroforía pou tychón chreiasteí, o agorastís boreí na epikoinonísei me tin Etaireía stin Exypirétisi Pelatón e-shop sto 2610 438881 tis iméres Deftéra éos Paraskeví kai óres 09:00 – 15:00, í boreí epísis na episkeftheí to katástima tis Etaireías gia prosopikés symvoulés kai na dokimásei ta proïónta pou prosférontai pros pólisi apó tin Etaireía.

I prósvasi stin Istoselída kai i dienérgeia agorón proïónton apó to Eshop, allá kai dia mésou tilefonikón parangelión, ypókeintai stous órous chríseis. Sas kaloúme na diavásete me prosochí tous ? Órous Chríseis prin apó opoiadípote epískepsi, ? chrísi tis Istoselídas, dimiourgía Logariasmoú, í dienérgeia agorón méso tou Eshop tis etaireías kathós kai katá tin tilefonikí sas parangelía . I ploígisi stin Istoselída, i dienérgeia agorón apó to ilektronikó katástima í opoiadípote álli chrísi tis Istoselídas aftís kai i dienérgeia tilefonikón agorón, proüpothétoun kai synistoún ek mérous sas anepifýlakti apodochí tou synólou ton Óron Chrísis . Tóso oi ischýontes Óroi kai Chríseis óso kai endechómenes tropopoiíseis aftón, apoteloún to symvatikó plaísio to opoío diépei ti metaxý mas schési aná pása chronikí stigmí (os ekástote ischýoun). Se períptosi diafonías í epifýlaxí sas gia méros í gia to sýnolo ton parónton Óron parakaleísthe na apéchete apó tin dienérgeia agorón apó to eshop í/kai en génei apó tin prósvasi stin Istoselída, állos i apodochí ólon ton Óron apó esás eínai anepifýlakti.

Káthe parangelía simaínei tin apodochí ton ? Óron Chrísis kai tin apodochí ton Genikón Óron Chrísis tis Istoselídas, Prosopiká Dedoména/Apórrito kai Chrísi ton Cookies chorís kamía epifýlaxi schetiká me tous órous aftón kai tychón eidikés symfoníes anámesa sta méri. I diórthosi pithanón lathón stin parangelía eínai efthýni tou agorastí.

Trópoi Parangelías:

• Online

• Tiléfono

Diekperaíosi parangelión – Politikí timón

I pragmatopoíisi parangelías apoteleí sýnapsi sýmvasis ex apostáseos, efarmozoménou tou schetikoú nomothetikoú plaisíou (árthro 4 N.2251/1994, ópos aftó ischýei). Εμφάνιση περισσότερων 4846 / 5000 Αποτελέσματα μετάφρασης The Company recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and in order to ensure that the personal information of its visitors / users is secure, it regularly informs its employees about the privacy and privacy guidelines. and implements strict safeguards to protect confidentiality within the company.

The Company has adopted technical and organizational measures for the legal collection, processing and effective protection of user data from any unauthorized access or disclosure, loss or misuse and alteration or destruction and has taken all reasonable steps. measures so that they can be used only to the extent deemed necessary in the context of the services provided. The procedures and security measures followed and applied by the Company are constantly improved in order to be up to date and to follow the technological developments. All information related to users '/ customers' personal data as well as their transactions is secure and confidential. The security of the Company's online store is achieved by the following methods:

USER IDENTIFICATION

The codes used to identify the user are the code username and password, which provide secure access to personal information every time they are registered. This information is accessible only to users of the service, who are solely responsible for maintaining confidentiality and concealment from third parties. The Company recommends for security reasons, the change of the secret security code (password) at regular intervals as well as the avoidance of using the same and easily traceable codes (eg date of birth). The Company also proposes the use of not only letters and numbers but also symbols to create a strong password.

ORDERS

Availability and possible product offers or goods that appear on the Company's website, are always valid until stocks are exhausted. The products are compatible with the current Greek legislation on cosmetics and the European Cosmetics Regulation.

The Company cannot guarantee that all the information on the packaging of the products has been translated into all the official languages ​​of the European Union. However, this information is available in Greek and / or English. For any problem regarding the product as well as for any information that may be needed, the buyer can contact the Company in the Customer Service e-shop at 2610 438881 on Mondays to Fridays from 09:00 to 15:00, or can also to visit the Company's store for personal advice and to try the products offered for sale by the Company. subject to the terms uses. We invite you to read them carefully & nbsp; Terms Uses before any visit, & nbsp; use of the Website, create an Account, or make purchases through the company's Eshop as well as during your telephone order. Navigating the Website, making purchases from the online store or any other use of this Website and making telephone purchases, presuppose and constitute on your part unconditional acceptance of all the Terms of Use. Both the current Terms and Uses and any modifications thereof, constitute the contractual framework that governs the relationship between us at all times (as applicable). In case of disagreement or reservation about part or all of these Terms, please refrain from making purchases from the eshop and / or from accessing the Website in general, otherwise your acceptance of all Terms is unconditional.

Every order means acceptance of & nbsp; Terms of Use and the acceptance of the General Terms of Use of the Website, Personal Data / Privacy and Use of Cookies without any reservation regarding these terms and any special agreements between the parties. Correction of possible errors in the order is the responsibility of the buyer.

How to Order:

• Online

• Telephone

Order Processing - Pricing Policy

Ordering constitutes the conclusion of a distance contract, applying the relevant legal framework (article 4 of Law 2251/1994, as in force). Ordering products automatically implies an obligation to pay the amount of the order on behalf of the Consumer. The products are priced at the amount of their value at the time of submission of the order by the consumer. Then, with the registration of his order, he receives an online message from the company with details of his order and its confirmation with relevant information such as:

(a) the order product, (b) price, quantity, VAT, (c) method of payment and delivery & nbsp;

This message can be stored by the consumer.

Orders and shipments of natural products or goods are accepted by both Greece and foreign countries. Orders are executed by the Company during business hours (09:00 am - 17:00 pm) except Saturdays, Sundays and holidays. Orders received outside of business days and hours will be processed on the next business day depending on the availability of the products. VAT). These prices do not include shipping costs, which are additionally invoiced to the price of the products purchased. Shipping costs are proportional to the volume of the buyer's order. The Company reserves the right to change prices without prior notice to the customer. Regardless of price fluctuations, the customer always pays at the time of receipt of the product / goods, the price that was agreed at the time of finalization of the order.

Order Modification

Changes to orders are not accepted upon completion. If the customer wants a change, he must cancel the order (as long as it has not been finalized) and proceed with a new order.

Availability of natural products / goods

If any of the products / goods ordered by the customer are not available, the Company will contact him by e-mail and / or telephone, within a reasonable time from the placement of the order, to inform him about the probable delivery time. In this case, the customer has the opportunity to request the cancellation of the order of the product in question. Any remaining part of his order will be executed normally. In case of inability to provide, then, following the above information, the order is considered non-existent, without any liability for the Company.

Receipt of order

Delivery of the product / goods is made only to the buyer and it is required to show to the courier or his personal pick-up point chosen by the buyer of the police ID card or passport of the person requesting the order. The order may be delivered to a third party who is legally authorized to do so. Identity or passport details are recorded by the courier / branch staff, who, in the event of delivery to a third party, also retains the authorization document. of the order to the beneficiary.

LIABILITY FROM THE USE OF THE PRODUCTS

For any product defect and for any possible damage caused to the user (positive or negative) due to its defect, the responsibility lies with the supplier of the product whose installation details (address, telephone, e-mail) are on the package and in any case are immediately available to the user if requested by the Company.

APPLICABLE LAW

The above terms and conditions of use as well as any modification, change or alteration are governed by Greek law . Any dispute that arises and which arises from the contractual relationship between the Company and the Customer, the competent Courts of Athens are responsible for resolving it. This constitutes the entire agreement between the Company and the user / visitor of the website and binds only them. For the out-of-court settlement of the dispute, the Customer can address the competent bodies of out-of-court settlement of consumer disputes, e.g. at the General Secretariat for Consumer Affairs of the Ministry of Development and Competitiveness (Kanigos Square, 10181, Athens, www.efpolis.gr, tel. 1520, fax: 210-3843549), to the Consumer Ombudsman (www.synigoroskatanaloti.gr, 144 Alexandras Ave. , 11471, Athens, tel. 2106460734, fax: 2106460414), to the Committees of Amicable Settlement of consumer disputes (article 11 of L.2251 / 1994) based in the local Municipalities of the country.

According to Directive 2013/11 / EC, which was incorporated into Greek legislation by JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure throughout the European Union is now provided. If the customer has a problem with a purchase made from the Online Store and resides in the EU, they can use this website (Online Dispute Resolution) for out-of-court settlement of the dispute. The certified for this purpose Alternative Dispute Resolution Body (ADR) is: European Consumer Center of Greece (ECC GREECE), Alexandras Ave. 144, 11471, Athens, +30 2106460284 + 30 2106460784 info@ecgreece.gr. The Customer can contact the above body in order to guide him throughout the process of submitting and processing his complaint.

Any modification of the above terms may be made unilaterally by the company, with only the written incorporation hereof, without the need for any prior notice to the user / visitor.

to bind the parties. If any part of the Terms of Use is deemed invalid, void or unenforceable (including any provision in which we exclude your liability to you), the enforceability of any other part of the Terms of Use will not be affected - all other terms will remain in full force and effect. In any case, if possible, it is possible for a term / sub-term or part of a term / sub-term to be considered separately in order to validate the rest, the term will be interpreted accordingly. Otherwise, & nbsp; the parties agree & nbsp; that the term should be corrected and interpreted in order to be as close as possible to the original meaning of the term / sub-term, in accordance with the law. & nbsp;

It should be noted that a necessary condition for the consumer to address Alternative Dispute Resolution procedure is to have previously notified his problem to us at Grekiotis@gmail.com or by phone at 2610 438881.

CONTACT

For each Clarification or additional information related to the Company and the products sold, users can contact the Service of the Online Store www.Grekiotis.gr phone +30 2610 438881. The customer service of the Company operates from Monday to Friday and hours 09: 00 to 15:00.